Last updated: October 2026
This Privacy Policy explains how Quote Rave ("we," "us," "our"), operated by EPAC Ltd, collects, uses, and shares information when you use our website and services (the "Service"). By using Quote Rave, you agree to the practices described here.
Account information: name, email address, and phone number when you create an account, either as a client or a contractor.
Project information: details you provide about a home improvement project — work type, room, description, any contact details you enter, and any photos you upload — used to generate estimates.
Contractor information: business name, contact details, industry, and — if you set them up — invoice details such as your business address and the payment instructions you want shown on invoices. Invoices you create contain the client details and line items you enter or import from a quote.
Payment information: Pro subscriptions and donations are processed directly by Stripe, our payment processor. We do not store your full card number and don't have access to it. We receive limited information from Stripe, such as whether a subscription is active.
Device and network information: a device identifier stored on your device, and your IP address. We use these to apply usage limits (2 quotes per minute, 20 per day on the free tier; 50 per day on Pro) — by account for signed-in users and by IP address for visitors without an account — and to keep the Service secure. Rate-limit records contain timestamps and are kept only as long as needed to apply the limits.
Cookie preference: we record whether you accepted or declined optional cookies (see our Cookie Policy).
Communications: if you contact support, we keep a record of that correspondence.
When a client accepts a quote and submits contact details, that information is shared with the relevant contractor (where the quote was created by a contractor) so they can follow up and schedule the work — that's the core function of the Service. Contractors act as independent controllers of the client information they receive and are responsible for how they use it.
We share information with service providers who help us operate: Google Firebase (hosting, database, authentication, file storage), Stripe (payments), Anthropic (AI-generated estimates, Cori chat, and AI-drafted contractor emails — the project description, any photos, and the details needed to write the draft are sent to produce the output), and our email delivery provider (Gmail SMTP) for transactional messages.
We do not sell your personal information to third parties.
We may disclose information if required by law, or to protect the rights, safety, or property of Quote Rave, our users, or the public.
We retain account and project information for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Quotes generated without an account are kept so the quote link keeps working. You can request deletion of your account and associated data by contacting us.
We use essential cookies and browser storage to keep you signed in, remember your choices and apply usage limits. Optional cookies are only used if you accept them. Full details, including a list of what we store, are in our Cookie Policy.
Quote Rave is intended for users 18 and older. We do not knowingly collect information from anyone under 18.
We use industry-standard security practices, including encrypted connections (HTTPS) and access controls on our infrastructure. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.
We may update this Privacy Policy from time to time. We'll update the "Last updated" date above when we do. Continued use of the Service after changes means you accept the updated policy.
Questions about this policy? Reach us at support@getquoterave.com.